Ruud Hvac Is Nightmare

Brand new unit never worked right. replaced the compressor, coils, fan motor, capacitor. the thing froze up and overflowed leaked all over and we had to replace Sheetrock.

Has broken down 3-4 times each summer for the last three years.Spent a fortune in repairs and now it just broke down AGAIN!! Nightmare!!

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Rudd NEW
by: Mike R

replaced evaporator coil to noisey

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Rudd is very rude NEW
by: Anonymous

New unit, 2 nd summer, had to replace outside unit, said ground up metal all in it. So new again, 3rd summer, not working yet again. In my eyes, 2 units in 3 years. Pitiful. Was just serviced last week for not running properly. Was getting water in garage floor, claimed clogged. Yet had been hearing awful sounds from outside unit. Haven't even finished paying it off. If you read all these comments, it appears Rudd sucks. What a rude awakening. Will never purchase any of thier products again. And sorry but ya hear Rheem is good, perhaps- well Rudd is made by them. So won't take that chance. Other system ran perfectly for 15 years. Our electric bills skyrocketed with this system and extremely poor cooling and very uneven cooling in house, didn't have those issues with other system. Way too much money to pay for a P.O.S.

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Unit is a joke NEW
by: Anonymous

Ruud is made by Rheem. I now know what the Rheem means! Bend over!

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Terrible ac unit NEW
by: Anonymous

3 years old. Worked fine for the first 2 years and this summer it is broken down 2 times. Coolant added both times. Lasts a few weeks and the same problem comes back. Very disappointed. No more RUUD for me.

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junk NEW
by: Anonymous

installed new 09 has to be serviced every season does not heat good cooling sucks power bill outrageous every month can not afford new just have to pay every time every year about 4 times a year to be serviced. hate hate hate itttttt.

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junk NEW
by: kathy gillies

I had this system put in 3 years ago , and first off it seems to run forever, and when it comes on the temp jumps 1 to 2 degrees everytime????? heres the story...we put in a new ac 2500 btu and a new furnace and all new ducting...we were told the 3000 btu unit that broke was really to big for our home, i am now thinking that was a mistake!! anyway put it in and seemed ok at first, but it runs alot, and is loud...the the next year turned it on and house got hotter, called the guy he put in coolant and he charged me?? okay then we went away when we came back blowing hot air, called the guy and he said a valve got plugged up , because there was a reaction of the coating put on the valve and the coolant, so he replaced it , then the begining of the next year, same thing happened so he replaced that valve again in 2015, so here we are again it june 1st 2016, its 100 out side turned on my unit again the temp jumps 1 degree, so i set it on 67 to see if it would cool , its been running about an hour and the temp is still the same as when it came on!!! we live in southern cali where it is hot 9 months a year, i have a 3200 sq ft house and i have two ac units, i still have my orginal 3500 btu unit on the other side of the house that works better than the new piece of junk i got!!!!!!! i just called a new ac guy to see if he can make this unit work, this is JUNK JUNK JUNK>>>>>>>>>>>>>>>>>>> dont buy rudd

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Worst System ever.... NEW
by: Anonymous

Had a previous Ruud system last 22 years with little maintenance. Replaced it with a 3 ton Ruud in 2009 (16 SEER) and it hasn't let us be. Fan Motor blew out twice. The coil leaked inside of a year and needed replacement. Two yrs ago the unit couldn't hold a temp and new serviceman said it might not have been set-up properly. He added 2-3 pounds of refrigerant. This month it started to fail again. New tech added 3 more pounds of gas. System is leaking and needs to be replaced. He recommended steering clear of Ruud (American Standard is his preference.) We need a class action lawsuit with some financial compensation for the customers (vs just the lawyers).

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Ruud & Rheem NEW
by: a/c contractor

Installed Rheem & Ruud over 30 years, was good at one time. Broke off our relationship in 2013 because of at least a 40 Percent failure rate within a 2 year period,Freon leaking condenser & evaporator coils were rampant, condenser & blower motor failures,capacitors that may not last 24 hours. They knew about this problem for years & continued to sell this equipment without any changes till 2014. we had replaced some customers coils 3 times in 5 years. Got my belly full of it. A class action suit in the making.At one time all manufacturers had coil problems but they did something about it. Ruud & Rheem continued on the same path for at least another year.

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ruud units NEW
by: robert

I purchased ruud units in 2010, two four ton units they have been a big disappointment. i currently still have a coil that needs to be changed that is leaking, i am speaking to an attorney about filling a law suit against rudd. i feel that ruud could be hit with a class action law suit if enough people join in i will inform everyone about the outcome.

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DO NOT BUY RUUD NEW
by: Anonymous

I strongly suggest no one purchase a Ruud. I had one installed in 2010. When it arrived the outside coil had a hole. No problem sometimes that happens. I said to myself. My installer fixed it and off we went.

In the four years I have had it the unit I have replaced:
inside coil
compressor
outside fan
evaporator motor.

If you are thinking it is my installer... NO. I thought the same and had 3 other installer take a look. At no time did any of the installers say it was an installation or technician issue. The unit is horrible!!!! So after 4 years I have paid $3,000 in service calls and Freon. Yes the equipment was "warrantied" but what a joke to spend this much maintaining a 4 year old unit. When I called Ruud they give me the normal manufacturer run around saying it is the technician and I should be happy the equipment was "warrantied"

DO NOT GET A RUUD!!!

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ruud 18 seer junk NEW
by: kent fl.

unit is 5 years old the coils must be replaced for the third time, one board and one stat! now the unit is all rusted inside from the coils freezing up,P O S company just blows you off . great company

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Ours is great NEW
by: Anonymous

We installed a 3 ton unit in 2013 and have seen nothing thing but comfort and low energy bills since. We did get their 2 stage 16 SEER unit and put it on their modulating furnace along with a new duct system with 4 zones so maybe we are getting the benefits of doing what's right. Sorry if all the complainers are getting the value of their low bid by an incompetent dealer. Just saying.....

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RUUD HVAC is terrible NEW
by: Red Ron

I bought two systems in 2012. 3 Ton AC System and 75,000 BTU 2 Stage ECM Furnace.

Last year freon had to be added to one system. This year freon leaking in both systems Running cold now but one system is not working as well again. Another expensive service call this year… The Authorized RUUD service tech said there has been a lot of problems with the coils from RUUD and he has replaced a lot under the warrantee. Ofcourse the labor would not be covered just the part/coil. I is freakin ridiculous that this system only ran good for 2 years.

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RUUD HVAC is terrible NEW
by: Red Ron

I bought two systems in 2012. 3 Ton AC System and 75,000 BTU 2 Stage ECM Furnace.

Last year freon had to be added to one system. This year freon leaking in both systems Running cold now but one system is not working as well again. Another expensive service call this year… The Authorized RUUD service tech said there has been a lot of problems with the coils from RUUD and he has replaced a lot under the warrantee. Ofcourse the labor would not be covered just the part/coil. I is freakin ridiculous that this system only ran good for 2 years.

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Ruud and Dan Olson's AC SUCKS NEW
by: Anonymous

I had a new 4 ton unit installed in July Of 2012 by Dan Olson's AC. Since that time we have had Dan Olson's AC out at least 14 times to check the unit.

It freezes and runs 12 hours a day, it has not worked right since day one . At this point Dan Olson's AC dose not even return phone calls and have wiped their hands clean.


I spoke with Ruud today and they pretty much told me your on your own. This is terrible service and criminal to treat your consumers this way.

Don't ever use Dan Olson's AC or buy a Ruud!

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Ruud is Horrible NEW
by: Anonymous

4-ton 13 seer a/c installed. 2,000 square feet. It has not worked properly since the install. Freezes up constantly. Can't get a rep out to help with the problem. Installer has exhausted all other solutions. Ruud was at *one time* rated #1. That was then. This is now and now it is nothing but one big fail. Run...run.. as far as you can...away from Ruud. Easy to boast 10 year warranty when you don't cover the cost of labor and never agree that it is an equipment problem.

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Barry J you are an idiot NEW
by: Anonymous

First off you saying you have 1200sq feet and the model unit you have is a 4 ton which is designed for 2400 sq feet the unit cannot possibly work correctly its gonna short cycle and have terrible humidity issues your lucky if you dont have mold growing on the walls your spot cooling your home . you should have a 2ton unit.

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Ruud is great NEW
by: Anonymous

You guys and gals should seriously look into the contractors you have hired most all of the symptoms you people are talking about is contractor/install related or homeowner abuse with dirty filters etc. The units are designed to shut off if airflow is reduced to save you from expensive repairs etc. Just and fyi Ruud is ranked #1 in the nation for consumer reliability if installed and serviced properly. It's the least worked on piece of equipment in the country.

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nightmare NEW
by: Anonymous

Had a ruud installed in 2010.. Since installation had to have someone come out EVERY YEAR! for something. WHen transitioning from winter to summer the outside switch shuts off, if the air filters are dirty the system shuts completely down.. Now the Fan & Motor is shot it still gets cool but makes a loud hissing noise out the vent and the inside units sounds like a " MAc Truck".. Ac guys states that they are having problems with my model units with the fan motors. Good thing under warranty but I have to eat the labor cost..
Its totally ridiculous..

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nightmare NEW
by: Anonymous

Had a ruud installed in 2010.. Since installation had to have someone come out EVERY YEAR! for something. WHen transitioning from winter to summer the outside switch shuts off, if the air filters are dirty the system shuts completely down.. Now the Fan & Motor is shot it still gets cool but makes a loud hissing noise out the vent and the inside units sounds like a " MAc Truck".. Ac guys states that they are having problems with my model units with the fan motors. Good thing under warranty but I have to eat the labor cost..
It totally ridiculous..

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WORTHLESS PILE OF S"*T NEW
by: P. Brazell

Not even 3 years old....Needs to be completely replaced! (1 year warranty)

There company logo say's: "There are some things in life you can always rely on. RUUD is one of them"

What a F'N JOKE!

Edwin Ruud would shit his pants backwards if he new how his company was being run.

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RUUD IS RUDE!!!!!!!!!!!!!!!!!! NEW
by: Anonymous

We brought a new RUUD that hasn't worked correctly since we got it. We had a coil and fan replaced and now it is not working again. We wrote to the company and they just said "Too Bad".
They steal from hard working people.

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RUDD is Terrible NEW
by: Anonymous

DO NOT buy a RUUD system. I purchased a complete system in 2010 & have had multiple issues since - - new coil, high humidity levels, condensation on my walls when the furnance is on, and now when the outside temp is 90+ degrees the AC unit shut off and only blows hot air. THey've replaced the "board" and I was told that RUUD is aware of multiple problems with the 2010 units but will NOT recall them.

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RuudLasted one summer
by: Anonymous

Had a complete matched RUUD AC 16SEER Ultra unit installed in late August 2010 and used it about two months.Used it in summer 2011 but in the spring 2012 it quit cooling.

The entire coil had to be replaced (under warrenty) because of a manufacturing defective.

The installer had two other RUUD installations that day for the same problem. Still not working right. My 16 year old Rheem unit sets alongside outdoors and still works great..new coil a few years back.

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Don't Buy a Rudd
by: Barry J

It is less than 2 years old, on a home I use 6 months out of the year. When I need it, it's broke.
Had th EVAP coil replaced in less than one year. Had the fan and Smart board replaced before the second year.
The model is RSPM-AO48JK 4 ton in a 1200sq Ft Moble home
Don't buy a Rudd !!

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criminal company - traitors
by: Anonymous

Ruud sucks is dishonest and criminally run company,they are terrorists cheating Americans during a time of war,organized criminal organization,traitors to Americans.

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Loud Harmonic Sound from Blower
by: Roy T

Installed 16 Seer 4tn Ruud central ac unit 10/22/2010 $8,000 dollar Investment.Loud Harmonic sound coming from blower wheel.

Motor and wheel bearing replaced 01/24/2011.I am left with the same sound an complaint.

Air Handler Heats the house well but the wheel sounds out of balance.The loud Harmonic sound is annoying to the point I would not purchase this product indoor handler again.

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Rudd ac acting up again
by: Anonymous

Had new one installed in 2004 and has had problems every since - especially with leaks and freezing.

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Ruud Is Loud
by: Molly d

Just had a three ton Rudd put in and can not hear guests or tv at normal levels. When it turns on, it is too loud. It is cool, but can not live with the noise.

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