I would Hop off this Trane If I could afford it!
by Dario P
(Portland CT -6480)
I have a New Trane central air units that is 4 years old and only used in the very hottest of weather . The 2nd year the Whole chiller unit needed to be replaced, ( down 2 weeks ) ,the 3rd year the DC motor quite and had to be replaced ( down for the rest of the season ).
The chiller unit (I was told ) had problems that were known to exist after it left the factory but instead of recalling them and replacing them they waited until they went bad , I think they were hoping they would last past the warrenty period , than the homeowner foots the bill.
I'm a retired Engineer from Pratt & Whitny Aircraft , would you fly knowing we did that with our engines, wait until it stops , what if it's in the air ?? Well my central air conditioner quit in the middle of the hottest season and I was not a happy camper!! I don't know how much the chiller cost $$$$$$$ but the DC motor alone was over $1,000 not counting labor.
BOY am I glad that I purchased the extended warranty. I wrote a nice letter to Trane asking if my warranty could be extended for the amount of down time that I had and they didn't even bother to get back to me . It will be the last $12,000 the see of mine.