i think you central ac units and warranty is not very good

by thurston g
(camden tenn)

I got one of your Heil computer thing split unit was installed in my home in 2005. I bought the house in 2006 never been lived in before, I had problems 2 years ago the gas would kick on and then go out.

I called your repair man here said mother board was bad had to give him 75.00 to install that great warranty, now this year it started doing the same thing.

Its hot here and the air stays on just about from 10 am to 9 pm constantly then when it kicks off the furnace just kicks on and off without the compressor outside kicking on the guy says it needs another mother board.

I wish I could find a number to call to talk to someone about what to do I’m feed up and I would not recommend you Heil central air conditioner unit to anyone, I’m on disability that’s why I bought new home where I would not have any trouble out of anything I live in Camden.

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by: instagramseo

Thanks for the information

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I'd like the NEW
by: Broad

I'd like the answer to that as well. MY AC unit came with the new house. The house is 16 years old, but 2 days ago, I started hearing this noise? Makes me nervous - what is it? Is the Unit breaking down?but I don't even run my air conditioner half as much as other people that run it 24/7 sometimes the whole summer and they've not had problems with the same unit. You should do some attention on your web design, see this Link

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Hi NEW
by: clarkjefferson

I also had a bad experience with HEIL that's why I change to another AC supplier.

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True information is shared NEW
by: Forsythe

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Mother board, now high pressure switch NEW
by: Anonymous

This is for a HEIL which was installed in 2007. Last year (summer-2013) I noticed ice-build up on the copper lines. When I checked the indoor unit, there was serious ice- build up. I called the company that installed the HEIL and he diagnosed the problem to the cuircuit board (which was then replaced - parts-cost covered by warranty). Last week, the outside heat pump completely stopped working. Problem tracked to the high pressure switch.

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5 years of problems
by: Anonymous

I have to agree that I have had problems each and every year of ownership 6 years. This current heat wave cannot be fully enjoyed unless you are without your Heill!

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Response to contact number
by: Anonymous

Hello the number you can call to make contact with manufacturor is 931 270-4222 you need to speak with upper management. I have had same or similar issued with Heil air conditioner/heating system. Compressor replaced at 4 years warranty. Most other manufacturor replace units if compressor is bad. Not Heil.

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