Carrier System Installed 5 Yrs
by R Nichols
We had a carrier system installed 5 years ago. Wouldn't you know it, that 2 weeks after the warranty expired, no cold air! Blue Dot installed the Hvac unit and would not honor the warranty.
After Blue Dot came to look at the central ac unit (they sent some kid out) he left it torn apart so I would have to pay them to put it back together. A new reverse valve had to be installed by another company in Nov. 2010.
I don't know if it was done properly (didn't need Ac unit in November) but Company installing said it worked fine. I just went through 3 days of 98-99-97 degree heat here in Maryland. Now its not putting out cold air again.
Funny , I have had a landscape business for twenty-three years. In that time, I might have gone back 5-6 times to please my customer’s wishes if something failed.
Usually went back within 24 hours at most.
Amazing how I have to wait 2-3-4 days sometimes a week to get someone out here. Its a crime to put up with a bad hvac unit and bad service. Not only will I never by another Carrier product but I will also tell people I know not to buy them either. Being a Vol. Fireman, I know a lot of people. Remember, good word spreads fast, BAD WORD SPREADS EVEN FASTER.