Subscribe To This Site
XML RSS
Add to Google
Add to My Yahoo!
Add to My MSN
Subscribe with Bloglines
Home
Central Ac Blog
How Ac Works
Ac Maintenance
Drain Line
Tech Tips
YOUR Reviews
 Trane Ac
Carrier hvac
Goodman Ac
York Hvac
Bryant Hvac
Lennox Ac
Rheem Ac
Heil Hvac
Tempstar Hvac
Sears Ac
Ruud Ac
Amana Hvac
Gibson Hvac
American Standard
Janitrol Ac
Armstrong Hvac
Discussion
AC Question
Central Air Cost
Hvac Problems
Ac Smells Forum
Ac Ice Discuss It
Ac Noise
Serial and Model
-
 Privacy Policy
Site Map

Carrier Central Air Conditioner Warranty Problems

by Stanley R
(St. Augustine, FL)

Have a two year old Carrier with a 10 year parts and labor warranty. The King valve assembly leaked out all the freon. the dealer found the leak and ordered the parts from Carrier on Wednesday June 2, 2010 and today is Monday June 7, 2010 and still no parts.

I wonder if carrier has ever heard of FEDEX? I called Carrier on Friday June 4, 2010 @ 11:00AM and spoke to a "senior customer specialist" who promised to get back to me before 5PM on Friday. At this point I volunteered to drive to Orlando to get the part.

On Monday I spoke to the same rep who told me that the part "was not ordered soon enough to make the truck". I again asked about FEDEX and was greeted with stone cold silence, she had no answer.

I suggest that you purchase some other brand an ask if they know who FEDEX is.




Comments for
Carrier Central Air Conditioner Warranty Problems

Average Rating starstarstarstarstar

Click here to add your own comments

Rating
starstarstarstarstar 		Stand behind you products, Carrier!!
by: Tina

Our Carrier air conditioner had to have a new compressor after only 2 years. We had it fixed last summer and now we have a whole new set of problems that have the repairmen baffled, it's not cooling again. Of course the compressor wasn't included in the warranty and we had to pay over $1200 for the new one. I would never recommend a Carrier system to anyone.
Rating
starstarstarstarstar 		won't honor warranty
by: Anonymous

I own a carrier furance that had a 5 year warranty and still had a month remaining when the circuit board went out. Carrier refused to pay for the repair saying they checked with their engineering department and found no problem or recalls for this part..

Solution: NEVER BUY ANOTHER CARRIER PRODUCT

Click here to add your own comments

Join in and write your own page! It's easy to do. How?
Simply click here to return to Carrier Central Air Conditioner Review





Copyright © Central-Air-Conditioner-and-Refrigeration.com. All Rights Reserved.