cant get dealer to fix the one installed right
by Marilyn C
(mt.pleasant pa 15666)
March 6, 2011
I PURCHACED A LENNOX MODEL NUMBERXP14-036-230-02 SERIAL NUMBER 5808f32417 heat pump and central air and ever since Zelmores heating and cooling installed it.
It’s never heated home or cooled it right it about two years that they come back and forth and never fix the problem 6000 dollars and nothing fixed right yet I AM FRUSTRATED AND DEPRESSED.I SAVED UP TO GET THIS DONE AND LOOK WHERE I AM AT....please I need help with this he said the coil was big enough to heat and cool my home but in frustration yet today it doesn’t do it had a temp in the house today of 71 outside it was 53 or 56 turned it up to 72 it ran over and hour when it was on 72 then kicked oil on.
Ghees at 53 out it should of ran 5 minutes and shut off same as in summer runs runs runs doesn’t cool now what I CONTACTED BBB in Pittsburgh to see if they could help i only get 800 dollars a month to live off and this has ran my electric up triple.