STAY AWAY FROM GIBSON CENTRAL AC UNIT

by KATHY E
(NEW PORT RICHEY, FL. USA)

THIS CENTRAL AC UNIT IS LESS THAN TWO YEARS OLD. IT WENT INTO A HOME THAT WAS A SECOND HOME AND HARDLY USED UNTIL RECENTLY.

NOW THE COIL HAD TO BE REPLACED SINCE THE AIR WAS NOT WORKING PROPERLY AND CAUSING EXCESSIVE ELECTRIC BILLS TRYING TO COOL. PROGRESS ENERGY DID A HOME ENERGY CHECK FOR ME AND FOUND THAT UNIT WAS MY PROBLEM.

COST ME LABOR TO HAVE THE COIL REPLACED. ABOUT A MONTH OR LESS LATER, I HAD NOT HEAT.

NOW ANOTHER MAJOR PART HAS TO BE REPLACED WHICH IS COSTING ME LABOR AND SHIPPING.

THIS CENTRAL AC UNITS WILL BE THE DEATH OF ME FINANCIALLY WITH LABOR AND SHIPPING AND ELECTRIC BEFORE THE 5 YEARS IS UP.

I AM SURE I WILL HAVE TO REPLACE THE CENTRAL AIR CONDITIONING UNIT IN 5 YEARS DUE TO WARRANTY UP AND OTHER HVAC UNITS ARE GOOD FOR 10.

THIS IS A TWO TON CENTRAL AC UNIT THAT ONLY HAD TO HEAT AND COOL 500 SF.

THERE ARE MANY OTHER REVIEWS OUT THERE THAT I JUST READ THAT HAVE ALL NEGATIVE THINGS TO SAY ABOUT GIBSON. I WISH I HAD KNOW THE GC WAS LETTING THAT GO IN.

MY BAD FOR NOT ASKING AND ROYALLY BEAT NOW.

Comments for STAY AWAY FROM GIBSON CENTRAL AC UNIT

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Jul 23, 2022
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I love my Gibson A/C NEW
by: James C.

I bought a 3.5 ton Gibson central a/c in 2008. I have not had any issues in 13 years of service. I would buy Gibson again. The installer explained to me that most problems that occur are the result of improper installation. Fortunately, my installer was excellent. I live in South Florida where a/c runs constantly and I can tell you that Gibson is an affordable choice that if installed properly will not let you down.

Jun 29, 2022
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Works as expected NEW
by: Dr D

I have no complaints the system works well it’s only been one year but I do know that I’ve registered for the 10 year warranty so I’m not worried if something goes wrong. Usually the system last for 10 years you’ll get another two or three out of it for the 12 or 13 year expected.

Jul 27, 2021
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GIBSON....MUST KNOW HOW TO INSTALL NEW
by: Anonymous

Everyone on here who says the system is only as good as the installer is correct....especially when referring to the Gibson Central AC Unit. It is my understanding that the Gibson is a little temperamental when installing and if it is not installed by someone who understands the "Gibson" it can turn in to a waste of money and time. I would speculate that those who have had great experiences had a Gibson installer who knew just what to do. Just my opinion based on what I have been told and found in researching this brand.

Jun 29, 2021
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Gibson best AC i ever had NEW
by: Willard

i have had my Gibson Ac for 14 years no problems . best ac ever

Jun 15, 2021
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Violation of Engineering 101 Designed for Galvanic Corrosion NEW
by: MJK

The condensing coil in the house is shot. It is made of 3 different metals. They all go bad before their time. 2 different metals in a heat exchanger is a recipe for corrosion. What was Gibson thinking!? https://en.wikipedia.org/wiki/Galvanic_corrosion

It is being replaced by a single metal condenser. Our Service Provider knew what the problem was as soon as he knew the age and all the Gibson labels\.

Jan 13, 2021
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Don't buy Gibson, pay more & save some headaches NEW
by: Anonymous

I had my Goodman unit since my house was built, it lasted over 11 years. We chose to replace it for energy saving and a safer freon system. We chose Gibson because the vendor said that Goodman units were in back orders during the pandemic. He said that Gibson HVAC systems are good and we would save some money in parts.

It's been an absolute nightmare. A few weeks after installed, the condenser began to freeze and it needed repair. After that, the A/C was blowing hot air and it needed repairs. Then the electric panel was defective and it had to be replaced.

Now the heater fan won't stop running. That is spiking our electrical bill. In 5 months we've been more weeks without A/C or heat air than the ones with good air flow. It is quite bad to sleep either super hot or freezing in the winter when we just paid so much to have a brand new HVAC system. We've got what we paid for, I recommend you spend more and get a reliable branded HVAC.

Apr 30, 2020
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Units are only as good as your installer
by: Frank BrennemanAnonymous

I had a central air 3 ton Gibson installed in 1996. NEVER had it serviced! Ran great for 22 years and now finally need another.

Apr 20, 2020
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No Problem NEW
by: Grace53

I had a Gibson 3 Ton Compressor Unit installed in 2012 when my A-Coil unit and Trane Compressor from the original[HVAC Central Unit, 1985] had to be replaced. I haven't had a problem with cooling since installation. I do have a maintenance contract for the entire house HVAC systems but only needed my oil boiler annually cleaned and adjusted.

Feb 25, 2020
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2 ton system is to much HVAC for 500 Sq. feet NEW
by: Anonymous

An HVAC system is only as good as the installer.

Feb 25, 2020
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2 ton system is to much HVAC for 500 Sq. feet NEW
by: Anonymous

An HVAC system is only as good as the installer.

Oct 27, 2019
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Great AC unit NEW
by: Anonymous

I have had my Gibson Central AC Unit since April 2003. We have had it serviced only once. Even though it is not the most common brand, it has been the best. That is 16 years strong.

Jul 27, 2019
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Gibson NEW
by: Anonymous

I installed many Gibson units never had any issues

May 02, 2019
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Buyer beware NEW
by: Anonymous

We have a new home that came with a Gibson Split ductless air over a two year period it has had several visits from a authorized dealer including two weeks ago with a $900 + bill finally covered by the manufacture and its not working properly again.... In short it has cost us a lot of time awaiting for the repair people and much misery when not working and worrying about when its going down again

Nov 29, 2018
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Gibson ac units NEW
by: Anonymous

I have had a Gibson Central air unit for 19 years and just now doing some repairs. The heat exchanger has a leak on the bottom were it rusted out.It has been a very good unit.

Feb 22, 2018
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Compressor x 2 NEW
by: Jerry

I moved into my new home in 2007 and have had the compressor changed out twice. The day of this posting is the second time. The first replacement was 1520.00. I have the Tech coming out and pray it will not cost more than it did in 2013.

Jul 24, 2017
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Gibson love myne NEW
by: Anonymous

We have had a central heat and air unit for 17 years it's a gibson 2.5 ton and is still going strong only had it serviced 3 times in 17 years.I highly recommend gibson.

May 15, 2017
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Installed many gibson. No issues NEW
by: Anonymous

I have installed many gibson. No issues. One unit is 15 years old. Have u ad zero issues with unit. Nothing at all. What peop know e dont realize, is t b at many builders grade stuff all the way up to the hi guy h dollar stuff have same components nade by same conoanies. For instance, compressors. I have done c a crap liad of service on carrier, trane, lennox, etc. It happens. Proper install and maintenance is key. I give 6 mos watranty on labor.

Apr 27, 2017
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licensed installers NEW
by: Anonymous

I'm a state licensed installer and have had no issues with the Gibson brand. Any system, no matter the brand, will be faulty and have issues if not installed correctly. Everyone seems to want to blame the system and its parent company, yet the mediocre installers are usually the issue. Make sure that whomever is installing your system is state licensed and has experience with said brand. Anyone can claim to be an installer, but the states make sure that they know their stuff.

Apr 27, 2016
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Gibson is great NEW
by: Anonymous

I have 2 gibson heat pumps in my house 1 of is 13 years old have not had any trouble out of it till this year. But 13 years old who can batch about that The 2nd unit is a all in one unit it's 10 years old and still going strong. Will buy gibson again. Was your installer licensed to install them that may be your problem

Jun 11, 2015
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Never again NEW
by: Anonymous

My house has two gibson units in it and both have had multiple problems. I will never have another one of their products as my primary unit on either level.

Jul 11, 2014
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gibson NEW
by: Anonymous

as an HVAC installer I have installed many Gibson unit I've had very little issues I think improper installation maybe some of the issues you all are having

Mar 24, 2012
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PLEASE DO NOT BUY FIBSON
by: Anonymous

NOTHING BUT TROUBLE NEEDS REPAIR ALL THE TIME ONE THING AFTER ANOTHER

Dec 04, 2011
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Great Centra Air Units
by: Greg

I've had almost every type of central ac unit installed over the years. i now solely use Gibson, even in my personal home.

spending more money on other name brands will only get you a different name (and many times a lessor warranty). Don't buy by name, buy by quality/warranty!

Dec 04, 2011
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Gibson Central Ac Is
by: Anonymous

We just move into a house that really small the unit is only 3 months old and does not cool the house at all.

It runs non-stop and it a piece of shit unit. In Texas the it's hot as hell and I am mad as hell!!! To the point of moving.

Dec 04, 2011
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Central air units last 3 day
by: Dadan

Hey, JN

Sorry to hear that. Is the master plumber installed the Gibson central ac unit. Does the master plumber have a HVACs contractor license? This is the first time I heard of central ac unit only last for 3 day. I wonder if it is manufacture defective or the master plumber.

Dadan

Dec 04, 2011
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Gibson Central Ac Unit worked for 3 days
by: J. Need

I am sitting in my hot house waiting for the master plumber, who convinced me to purchase this to return to fix this. It worked for 3 days. Fortunately, I have not paid him for it yet.

So, when he shows up, he will be taking it out. He gave me no information for it, no written estimate. I joined Consumer Reports to see if they had a review on Gibson HVACs; it was not mentioned.

When I questioned the plumber, he told me about the warranty. Big deal, it is hot now and I need a functioning air conditioner, not a warranty for a unit that only functioned for 3 days.

May 11, 2011
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I agree
by: Anonymous

I agree. I bought a brand new unitin 2005 and have had less than a combined 4 mos a usage. Every year I have multiple service people out to try to repair this unit. Right now I have an old window unit in my bedroom window, but the rest of the house is as hot as heck. Stay away from Gibson if you can.

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